Installation, Registration, Documentation, Support
Support and software updates policy
1. Main Infinity-Box
1.1. Main Infinity-Box registered before 01 March 2012 get 18 months free software updates and support area access, after which the box is subjected for yearly paid activation (renew) for new updates and support area access
1.2. Main Infinity-Box registered after 01 March 2012 get 12 months free software updates and support area access, after which the box is subjected for yearly paid activation (renew) for new updates and support area access
1.3. Free updates/support period started from the date of initial registration procedure (first smart-card upgrade)
1.4. Account Expiration Date shown in Online Service or in Support/Download area
1.5. You can activate new updates/support period via any reseller or via Online Service in real time
2. Other products
2.1. No any additoinal activation/registration/renew fee required for software updates and support area acess
1. System requirements
1. Windows 98, Windows XP, Windows Vista, Windows-7 (32,64)
2. 290 Mb free disk space for software modules
3. 140 Gb free disk space for data files
4. One or two free USB ports (depends on package)
5. Uninstall and do not use any kind of usb-sharing or port sniff software during your work to avoid blocked smart-card !
You was warned, we take no responsibility for any kind of blocked smart-card !
2. Installation procedure
1. For Infinity-Box Combo Edition download and install PKey Drivers
2. Download and install Smart-Card (e-gate) and FTDI drivers
3. Read carefully manual that you will see during installation process
4. Read FAQ (Frequently Asked Questions)
5. In case of any problems use "old good" e-gate Drivers
6. For separate dongles with card-readers similar to PKey use PKey Drivers
If you use Windows XP, Windows Vista, Windows-7 you can install drivers automaticaly via Internet
1. Connect dongle/box to PC
2. Be sure that you have active Internet connection
3. Let Windows makes the rest automatically
3. Box (dongle) Activation/Registration/Upgrade
It is need to Register/Upgrade dongle/box online before use:
1. Download and read manual how to Register/Upgrade dongle
2. Download and run "Dongle Manager"
3. Register dongle online (make it only once, you DO NOT need to register dongle again if you install software to another PC)
4. Upgrade dongle firmware (make it only when you will see request from software to do so)
5. If you have Infinity-Box Combo Edition you should activate (for free) additional built-in features via this manual
NOTE: once your dongle was registered your support area access activated for 12 months.
4. Support area access (software, flash files etc.)
1. download software:
1.1. Unlimited access to software downloads
1.2. Download from support area and install Main Installation Package
1.3. Download from support area and install Updates
2. download flash files, manuals etc.:
2.1. Connect dongle/box to PC
2.2. Download and run "Shell" [Support manager]
2.3. Select "Infinity-Box" project at top of "Shell"
2.4. Select "Support area" page in "Shell" and click to "Enter support area" button
2.5. Download flash files, manuals etc.
5. Documentation
1. Before start work please read FAQ (Frequently Asked Questions)
2. Before start work please read
User manual (English)
User manual (Russian)
3. Video user manuals
4. Visit Knowledge database to get information about unlock/repair methods
5. How to select correct flash files (languages): Flash Files and Language Pack description
6. More manuals and tutorials: C:\InfinityBox\Documentation
7. If nothing helps: contact to support
6. Special features in support area
- You can see our support area in demo mode - Try Before Buy - to check available files: Demo access to support area
- "Search" option in support area allow to find required files by firmware version or model name in seconds
7. Useful tools and links
- 7-Zip is a file archiver with a high compression ratio (32-bit and 64-bit)
- Kaspersky online virus scan
- Virustotal
- Test your PC security
- Download free Outpost Firewall
- Download free Comodo Firewall
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